Satisfaction
Satisfaction
Satisfaction

Customer Satisfaction AI Superpowers for Local Teams

Welcome to the future

Maximize your ROI

Our predictive insights tell each employee which areas need to be optimized first to maximize sales and competitiveness

+25%

on annual sales

Our predictive algorithms allow you to identify priorities that can save your shops up to 25% in turnover

+40%

competitiveness

Our AI recommendations automatically help your stores to improve in order to gain up to 40% in competitiveness

÷ 3

analysis time required

Our smart recommendations save your team valuable time in analyzing customer satisfaction

The Most Comprehensive Platform

The all-in-one platform to measure customer satisfaction, mobilize your teams to maximize optimization, and strengthen your online reputation.

AI Smart recommendations

Let our AI guide you and recommend which actions to prioritize in order to maximize customer loyalty, spending and competitiveness.

Time saving

ROI

Rationalisation

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Continuous customer satisfaction management

Manage customer satisfaction at each key stage of the customer journey collecting feedback through all available channels: Email, SMS, Web, QR codes, Whatsapp...

Spontaneous

Solicited

Prospects & Clients

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Review Management

Centralize your locations' online reviews from Google, Facebook, TripAdvisor and Booking, and manage them in the same place.

Google

Facebook

TripAdvisor

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Semantic analysis of verbatim

Identify the satisfaction and dissatisfaction drivers naturally expressed by your customers and prospects, leveraging the most powerful AI.
Classify verbatim content and detect weak signals in 100 different languages with up to 100% accuracy.

+100 languages

Classification

Weak signals

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Product reviews

Collect and publish verified product reviews to boost your web store sales and accelerate your e-commerce conversions.”

SEO

Web-to-store

ISO 20488

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Verified reviews publication (Trustville)

Publish verified customer reviews on your locations, products, and e-commerce site to boost conversions across all sales channels. Our reviews management follows ISO 20488 recommendations

Shops

Products

Go live

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Benchmark customer satisfaction

A score is worthless if it can't be compared. Find out how your customer satisfaction puts your brand and locations in the hearts of consumers with our benchmarking tools.

Continuous watch

National-local

Competition benchmark

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Measure customer satisfaction impact on sales

Customer satisfaction is the number one driver of sales in retail. Explore the impact of customer satisfaction on your sales in every aspect of the customer journey, and adjust your strategy accordingly.

Impact

ROI

Priorization

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A “First Class” user experience

Our solution is based on a simple and efficient user experience that could be used by anyone, encouraging people to take action.

All your metrics at a glance

Our customizable dashboards show each employee the customer satisfaction metrics that are relevant to them on a single page.
All your reviews are in the same place

A single interface to process reviews, whether they come from Google or your questionnaires, allows you to be more efficient and work on what matters.
A common timeline for your reviews

Track all actions taken by your teams on each customer review in a single timeline.
iOS and Android applications

WizVille mobile applications allow your employees to receive alerts and have their customers' opinions in their pockets.