Welcome on our blog
Find all our latest articles and news.

Why you shouldn't ignore negative customer reviews?

Why you shouldn't ignore negative customer reviews?
Sep 8, 2023 11:49:42 AM
4
minutes
How do you respond to negative customer reviews?

How do you respond to negative customer reviews?
Sep 8, 2023 11:29:28 AM
3
minutes
Five types of dissatisfied customers and the best way to deal with them

Five types of dissatisfied customers and the best way to deal with them
Sep 8, 2023 11:21:34 AM
3
minutes
How to measure the ROI of customer satisfaction management?

How to measure the ROI of customer satisfaction management?
Apr 6, 2023 10:37:56 AM
7
minutes
What is the ROI of customer satisfaction for retail?

What is the ROI of customer satisfaction for retail?
Dec 23, 2022 11:01:20 AM
3
minutes
Competition benchmarking and retail industry

Competition benchmarking and retail industry
Dec 22, 2022 6:45:26 PM
5
minutes
What is the future of customer satisfaction management for retail ?

What is the future of customer satisfaction management for retail ?
Dec 22, 2022 4:15:53 PM
2
minutes
Which customer review gathering channels to choose?

Which customer review gathering channels to choose?
Dec 8, 2022 2:47:34 PM
7
minutes
Can a drop in store traffic be linked to negative Google reviews?

Can a drop in store traffic be linked to negative Google reviews?
Dec 8, 2022 9:52:04 AM
6
minutes
CSAT, NPS®*, CES: how to choose your customer satisfaction indicators?

CSAT, NPS®*, CES: how to choose your customer satisfaction indicators?
Dec 7, 2022 8:05:50 PM
7
minutes