CSAT, NPS®*, CES: how to choose your customer satisfaction indicators?

CSAT, NPS®*, CES: how to choose your customer satisfaction indicators?
Dec 7, 2022 8:05:50 PM
7
minutes
Customer loyalty: why loyalty programs are no longer enough

Customer loyalty: why loyalty programs are no longer enough
Dec 7, 2022 2:18:05 PM
6
minutes
Why do teams not trust customer satisfaction indicators?

Why do teams not trust customer satisfaction indicators?
Dec 5, 2022 5:34:14 PM
4
minutes
Six limits of the NPS®*

Six limits of the NPS®*
Dec 5, 2022 12:53:16 PM
6
minutes
A Product Guy’s Take on Hotwire Vs. Vue & React

A Product Guy’s Take on Hotwire Vs. Vue & React
Feb 18, 2021 4:16:00 AM
4
minutes
[Dreaming Bigger with Rails] David Heinemeier Hansson answers our questions about Hotwire

[Dreaming Bigger with Rails] David Heinemeier Hansson answers our questions about Hotwire
Feb 12, 2021 10:41:00 AM
8
minutes
What impact do sales have on customer satisfaction?

What impact do sales have on customer satisfaction?
May 2, 2017 8:59:00 AM
2
minutes
Fake online consumer reviews : news and solutions

Fake online consumer reviews : news and solutions
Feb 2, 2017 6:14:00 AM
3
minutes
How to effectively monitor your online customer reviews

How to effectively monitor your online customer reviews
Jan 27, 2017 7:43:00 AM
3
minutes
External factors that influence customer satisfaction

External factors that influence customer satisfaction
Jan 26, 2017 5:40:00 AM
3
minutes